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Next, you must pack the item or items in any applicable original packaging. Ensure that it is packed well, and no items will go missing. You must include a copy of the receipt or confirmation email with the package.
It’s super frustrating when this happens, so it’s awesome that it is possible to extend this period. HomeGoods really does have some adorable stuff, and it’s nice to know that they also have a pretty good return policy. Sometimes the manager at your local HomeGoods store might make an exception for your return. If you are unsure if your specific item can be returned, just call and ask. For this reason, I only try to purchase items that I don’t need to try out first before seeing if I like them.
Return Processes and Guidelines
Once you arrive at the chosen store, you must locate the customer service desk or a cash register to process the return. If you cannot find either, ask the nearest store employee for assistance. They will be able to point you in the right direction. You can only exchange items that are unused and in their original state. Sometimes an item might look like the perfect thing you have been looking for in-store, and then you get it home and it just doesn’t work out.
If you lost both the tags and the receipt it will be up to the store manager to approve the return. Allow a 10-business day period for cash refunds to prevent and deter fraud. You will just need to provide your name, address, a signature, and a valid form of photo ID.
Can I return a HomeGoods gift card?
If the item is a HomeGoods purchase it must be returned only at HomeGoods. However, you will only receive a store credit for the refund. You will not receive payment in the form of the original payment method. HomeGoods states that their return policies are subject to local, state, and federal regulations. Several jurisdictions have banned the return of certain products like toilet papers and sanitizers due to COVID-19. So, I would strongly recommend you check your area’s restrictions before trying to return any product.
HomeGoods has a straightforward return policy that is applicable across all their merchandise. However, keep an eye out for special promotional offers as they may not qualify for exchange or return. The store retains the right to apply other restrictions. You do not have to return your items to the same HomeGoods store that you purchased from. For mailed returns for refund, allow a business day period for processing. Online purchases may be returned online via shipping.
How to Return a HomeGoods Item?
You have 30 days from purchase to return your merchandise to HomeGoods for a refund in the original form of tender. In fact, it is recommended that you return the purchase in-store. You will not have the $14.99 credit deducted from your refunded amount.
I do know that most stores make you show ID for returns without receipts because they keep track of no receipt returns. Gift receipts are not refunded but can be returned or exchanged for store credit. Certain types of items cannot be returned, like perishable goods , custom products , and personal care goods . We also do not accept returns for hazardous materials, flammable liquids, or gases.
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Used or damaged products or products without tags will not be accepted. HomeGoods, a TJX subsidiary, is a pretty popular US home décor chain store. This article is for all of you who love to shop but then have a hard time deciding whether you want to keep the product or return it. Since HomeGoods can’t look up your receipt in store, you should always choose the email receipt option on the pin pad during checkout. Returning items to HomeGoods is so much easier and quicker if you have your receipt. I always try to save my receipts, but they just end up getting lost.
While all these stores are owned by the same company, you cannot return to different stores. However, if you do receive your refund in merchandise credit, you can use this credit at any of these stores. You cannot return any items purchased from HomeGoods to TJ Maxx or Marshalls.
However, if you want to return the item without a receipt, you need to provide a valid government ID. The ID can be your Driving License, Passport, or any other proof. Additionally, you will only receive store credit if you cannot produce a sales receipt. The rest of the return policy is very sensible and even allows returns on in-store purchases past the 30-day return period and without a receipt. Due to the COVID-19 pandemic, HomeGoods has updated their store policies, including return policies, like many other stores.
Finally, secure the return shipping label to the package and drop the package at the site designated on the return label. A return credit of $14.99 for shipping and handling will be deducted from your refund amount. Returns are only accepted if they are received less than 40 days from the original date of purchase.
Here are my top tips for you to keep in mind when shopping so that you can get your full refund back just in case your purchases don’t work out. HomeGoods accepts returns on sales and clearance merchandise just as they would any regularly priced merchandise. Online purchased goods are not eligible for exchanges. This is due to the rapid changing of products that are available.
An additional 10 days are added to the return time to allow proper time to return the item or items purchased online. For cash refunds allow a 10-business day period for possible fraud detection. For debit and credit purchases allow the typical bank processing time.
In-Store Returns
The HomeGoods return policy is simple enough when it comes to refunding the money. Once your return is processed, you can get a full refund in the original mode of payment. It may take up to 30 days to get your refund if you paid by a credit or debit card. According to the TJ Maxx return policy and Marshalls return policy, all items purchased at these stores must be returned to the same type of store. Allow a few days, depending on your bank, for credit and debit refunds for bank processing. First, you must locate the return shipping label provided.
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